ContractorOps — questions before you buy
Which products are one-time downloads?
The Daily Field Report Pro ($29), Field Productivity Tracker ($39) and Field Operations Starter Bundle ($59) are separate one-time digital purchases. They do not include a monthly subscription, and no physical goods are shipped.
Is ContractorOps Live Sheets a monthly subscription?
Yes. Live Sheets Deluxe — Team Command is an online collaboration service sold as a separate recurring monthly Shopify subscription. Current plans are Crew ($99 per month, up to 5 users), Operations ($199 per month, up to 20 users), and Company ($399 per month, up to 60 users). Review the plan features, recurring billing, cancellation terms and applicable taxes before placing an order. A Live Sheets subscription is not included with an offline download.
Can I try the product before buying?
Read the free field reporting checklist and explore the product examples for the one-time downloads. For Live Sheets, explore the fictional-data interactive demo without buying a paid account.
What happens after I purchase a digital download?
Eligible completed orders are delivered electronically through the store's digital-download service. Download your ZIP, open the relevant files in compatible browser/spreadsheet software, and maintain your own backups. If delivery is missing, contact us with your order number.
Why does checkout ask for a billing address for digital tools?
Shopify may request billing details for payment verification and tax calculation even when the product is delivered electronically. The download products have no physical shipping.
How do I activate Live Sheets after subscribing?
Visit the secure activation page, sign in with the same email address used for your Shopify order, and follow its paid-subscription verification instructions. You should not need to purchase another subscription to retry activation. Contact support if verification fails.
Do the tools automatically integrate with payroll, Autodesk, ACC or other platforms?
No such automatic third-party integration is included in the listed offline tools. The standalone downloads do not sync with each other or Live Sheets. Read each product's details for the exact feature set. They do not replace employer-approved contractual, inspection or safety records.
Do the tools work for plumbing, HVAC and general contractors?
These general-purpose records can be used by many trades. Check the trade-specific examples and verify compatibility with your project requirements before purchasing.
What if I need support, a refund or subscription changes?
Use our Contact page, include your order number, and explain the problem without sharing payment-card details. Refund eligibility and subscription changes depend on the current product and checkout terms.