Refund policy
Return and Refund Policy
ContractorOps by Current Concepts Electric LLC
Digital Products
All ContractorOps products are digital downloads. No physical products are shipped, and there are no physical items to return.
Refund Eligibility
Because digital products can be accessed immediately after purchase, sales are generally final once the files have been delivered. However, we will review refund requests involving:
- Files that cannot be downloaded or accessed.
- Corrupted or defective files.
- Products materially different from their advertised descriptions.
- Accidental duplicate purchases.
If a product is defective or cannot be accessed, we will first attempt to provide a working replacement. If we cannot resolve the problem, an appropriate refund may be issued.
Customer Support
Please contact us through the Contact page on our store within 30 days of purchase. Include your order number, product name, and a description of the issue.
Approved Refunds
Approved refunds are issued to the original payment method. Processing times depend on your payment provider.
Consumer Rights
Nothing in this policy limits any refund or consumer protection rights provided by applicable law.
Current Concepts Electric LLC